Salazar, L. L. C. ., R. A. Z. . Lopez, and P. J. C. . Mejía. “Strategies and Customer Satisfaction: A Correlational Study in a Multi-Brand Automotive Organization in Chiclayo”. Edelweiss Applied Science and Technology, vol. 9, no. 3, Mar. 2025, pp. 1052-63, doi:10.55214/25768484.v9i3.5418.